Phone Number for Facebook Customer Service
Phone Number For Facebook Customer Service
Method 1: Utilizing Facebook Resources
1. Open Up the Facebook Help Center web page. If you aren't currently logged into Facebook, you'll need click the Log In switch in the leading right corner of the page to enter your Facebook email address as well as password.
2. Testimonial the options toolbar. This is at the top of the screen, directly beneath the search bar-- you'll have to drag your mouse arrow over each option to see its subsections. Your alternatives include the following:
- Utilizing Facebook - This section of the Help Center covers standard Facebook functionality, consisting of how-tos on friending, messaging, and account creation.
- Handling Your Account - Covers products such as your login as well as your account setups.
- Personal privacy and Security - Addresses account protection, unfriending individuals, as well as hacked/fake accounts.
- Policies as well as Reporting - Covers basic coverage (misuse, spam, and so on) along with handling a deceases person's Facebook account as well as reporting hacked or fake accounts.
- You can additionally have a look at the "Questions You May Have" as well as "Popular Topics" sections on this page, given that they cover common concerns as well as complaints.
3. Select a relevant section. For instance, if you're having an issue with an impostor account, you 'd choose the "Privacy and Safety" area and afterwards click Hacked and Fake Accounts.
4. Evaluation added options. In maintaining with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly raise a series of steps that explain how you can correct your circumstance.
- For instance, Facebook recommends handling an impostor account by mosting likely to the account's account page, clicking ..., and also clicking Report, then following the on-screen instructions.
5. Make use of the search bar to accelerate your process. To do this, just click the search bar on top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - and enter a couple of words connected to your problem. You should see a number of pointers pop up in a drop-down menu below the search bar.
- As an example, you might enter "impostor account", then click on the "How do I report an account for impersonation?" outcome.
- The search bar right here only connect to Facebook's pre-written posts-- if you're searching for an answer to a details problem not covered in the Help Center, skip ahead to the Community page.
6. Open the Ads Help Center page. If your organisation or page is having problems with advertisements, your concerns are typically dealt with in this section.
- To look into marketing, you'll wish to click Creating Ads or Managing Ads.
- For problems with advertising, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Visit the Facebook Community page. If you can't locate your present problem noted throughout the Help Center, your best option is to look for it in the community forums below.
- You'll see a search bar at the top of this page-- you could search for topics (e.g., handicapped accounts) from here.
Method 2: Sending a Problem by means of the Better Business Bureau
1. Open up Facebook's Bbb page.
2. Scroll down as well as click Submit a Complaint. This gets on the reduced ideal side of the web page next to the Submit a Review switch.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Fill in the Credentials Questions kind. Here, you'll should click the "Yes" or "No" checkbox for every of the complying with concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can also click Clear & Start Over to start filling in the type once more.
6. Click Proceed. If you want to alter the language of the following kinds, you need to initially click the "Select Language" bar in the leading left corner of the screen and afterwards click your preferred language.
7. Submit the issue kind. This will certainly vary from one person to another based on one's personal info and the nature of one's issue, however make sure to be as thorough as feasible when filling out this type. You ought to consist of all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down as well as click Submit Complaint.
9. Wait for an e-mail to show up. Facebook operates on West Coastline time, so expect your e-mail to arrive accordingly within 3 to 5 company days.
Approach 3: Sending a Charm for an Impaired Account
1. Open the Disabled Facebook Account page. If your account hasn't been impaired (or isn't currently impaired), you will not have the ability to send an appeal.
2. Click the "submit an appeal" link. This is toward all-time low of the page's paragraph beside the "If you think your account was disabled by mistake" line.
3. Enter your Facebook email address. You could also make use of a phone number here.
4. Key in your full name. Make sure the name detailed right here straight matches the name on your account.
5. Click Choose Files. You'll additionally have to upload an image of an ID-- be it a chauffeur's permit, a permit, or a passport photo.
- If you don't have an image of your ID offered, take one currently and also send it to yourself using e-mail so you can download it to your desktop computer.
6. Click on a file location. As an example, you may click Desktop here.
7. Click your ID photo. This will upload it to the Facebook kind.
8. Kind information right into the "Additional Info" box. This is the space in which you could warrant the reactivation of your account. Think about consisting of details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your type to Facebook for evaluation. Please note that you may not get a response for a number of days.
- If you do not receive an action within a week, try resubmitting your type.
Approach 4: Recouping Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This choice is below the "Password" field in the leading right corner of your display.
3. Type in your name, email address, or phone number. Make sure you could access whichever platform you decide to select.
4. Struck Enter.
5. Click Continue.
6. Examine your chosen medium of interaction for a code. For instance, if you detailed your contact number, you need to obtain a message with a code.
- If you select e-mail, inspect your Spam folder.
7. Kind your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue once more. You can likewise prefer to log out of your account on all gadgets if you assume your account has been maliciously appropriated.
10. Type in a new password.
11. Click Continue. Your password has actually successfully been reset throughout all Facebook systems (e.g., mobile as well as desktop computer alike).