Facebook Customer Service Phone Number
Facebook Customer Service Phone Number
Method 1: Utilizing Facebook Resources
1. Open the Facebook Help Center website. If you typically aren't currently logged into Facebook, you'll require click the Log In button in the top right corner of the page to enter your Facebook email address and also password.
2. Evaluation the options toolbar. This is at the top of the display, straight underneath the search bar-- you'll have to drag your computer mouse arrow over each option to view its subsections. Your choices consist of the following:
- Utilizing Facebook - This section of the Help Center covers basic Facebook capability, consisting of how-tos on friending, messaging, as well as account creation.
- Handling Your Account - Covers things such as your login and also your profile settings.
- Personal privacy and also Safety - Addresses account security, unfriending people, as well as hacked/fake accounts.
- Plans and Reporting - Covers fundamental coverage (misuse, spam, etc.) as well as handling a deceases person's Facebook account as well as reporting hacked or fake accounts.
- You can additionally take a look at the "Questions You May Have" and "Popular Topics" areas on this page, since they cover usual concerns as well as issues.
3. Select an appropriate section. For instance, if you're having an issue with an impostor account, you would certainly choose the "Privacy and Safety" area and afterwards click Hacked and Fake Accounts.
4. Testimonial added options. In keeping with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly raise a collection of steps that explain the best ways to fix your scenario.
- For example, Facebook suggests taking care of an impostor account by mosting likely to the account's profile page, clicking ..., and clicking Report, then adhering to the on-screen directions.
5. Use the search bar to expedite your procedure. To do this, just click the search bar on top of the Help Center page - it will state something like "Hi (Your Name), how can we help?" - as well as type in a few words associated with your problem. You should see several pointers turn up in a drop-down menu listed below the search bar.
- For instance, you might type in "impostor account", then click on the "How do I report an account for impersonation?" outcome.
- The search bar below only connect to Facebook's pre-written posts-- if you're seeking an answer to a particular problem not covered in the Help Center, avoid ahead to the Area page.
6. Open the Ads Help Center page. If your organisation or page is having problems with advertisements, your concerns are typically attended to in this section.
- To look into marketing, you'll intend to click Creating Ads or Managing Ads.
- For problems with advertising and marketing, you'll need to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Visit the Facebook Community page. If you can't locate your current problem provided throughout the Help Center, your best option is to seek it in the community forums below.
- You'll see a search bar at the top of this page-- you could search for subjects (e.g., handicapped accounts) from here.
Method 2: Submitting an Issue using the Bbb
1. Open Facebook's Bbb page.
2. Scroll down as well as click Submit a Complaint. This is on the lower ideal side of the webpage alongside the Submit a Review switch.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Fill out the Certification Questions kind. Right here, you'll need to click the "Yes" or "No" checkbox for each and every of the following concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can likewise click Clear & Start Over to begin filling in the form once more.
6. Click Proceed. If you want to alter the language of the list below forms, you should initially click the "Select Language" bar in the leading left corner of the display and then click your favored language.
7. Submit the problem type. This will certainly differ from one person to another based on one's personal details as well as the nature of one's complaint, however make certain to be as thorough as feasible when completing this kind. You need to include all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Await an e-mail to get here. Facebook operates on West Coastline time, so expect your e-mail to arrive as necessary within 3 to five service days.
Technique 3: Sending an Allure for a Handicapped Account
1. Open the Disabled Facebook Account page. If your account hasn't already been disabled (or isn't currently impaired), you won't be able to submit an appeal.
2. Click the "submit an appeal" link. This is towards the bottom of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Enter your Facebook e-mail address. You could additionally make use of a contact number right here.
4. Key in your complete name. Make certain the name provided right here straight matches the name on your account.
5. Click Choose Files. You'll likewise need to publish a photo of an ID-- be it a motorist's certificate, a license, or a passport photo.
- If you don't have a picture of your ID readily available, take one currently and also send it to on your own using email so you could download it to your desktop computer.
6. Click on a file location. As an example, you might click Desktop right here.
7. Click your ID photo. This will publish it to the Facebook kind.
8. Kind information right into the "Additional Info" box. This is the space where you can validate the resurgence of your account. Think about consisting of information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your kind to Facebook for testimonial. Please note that you may not obtain a response for numerous days.
- If you do not get a response within a week, try resubmitting your type.
Method 4: Recouping Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This choice is under the "Password" field in the top right corner of your screen.
3. Type in your name, email address, or contact number. Make certain you could access whichever system you choose to go with.
4. Hit Enter.
5. Click Continue.
6. Check your chosen tool of communication for a code. As an example, if you detailed your phone number, you ought to get a message with a code.
- If you select e-mail, inspect your Spam folder.
7. Kind your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue once more. You can additionally prefer to log out of your account on all gadgets if you think your account has actually been maliciously appropriated.
10. Type in a brand-new password.
11. Click Continue. Your password has actually successfully been reset throughout all Facebook systems (e.g., mobile as well as desktop alike).