Facebook Contact Us
Facebook Contact Us
Approach 1: Utilizing Facebook Resources
1. Open Up the Facebook Help Center page. If you typically aren't currently logged into Facebook, you'll require click the Log In switch in the leading right corner of the page to enter your Facebook email address and also password.
2. Review the choices toolbar. This is at the top of the screen, straight under the search bar-- you'll need to drag your computer mouse arrow over each choice to view its subsections. Your choices consist of the following:
- Using Facebook - This area of the Help Center covers fundamental Facebook functionality, consisting of how-tos on friending, messaging, and account creation.
- Handling Your Account - Covers items such as your login and also your account setups.
- Privacy as well as Safety and security - Addresses account protection, unfriending individuals, as well as hacked/fake accounts.
- Policies as well as Reporting - Covers basic reporting (misuse, spam, etc.) along with handling a deceases person's Facebook account and reporting hacked or fake accounts.
- You can also look into the "Questions You May Have" as well as "Popular Topics" areas on this page, since they cover common issues as well as problems.
3. Select a pertinent area. For example, if you're having a trouble with an impostor account, you would certainly choose the "Privacy and Safety" area and then click Hacked and Fake Accounts.
4. Testimonial extra alternatives. In keeping with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will raise a collection of actions that describe ways to correct your circumstance.
- For example, Facebook suggests dealing with an impostor account by mosting likely to the account's profile page, clicking ..., as well as clicking Report, after that complying with the on-screen guidelines.
5. Use the search bar to quicken your process. To do this, merely click on the search bar at the top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - as well as key in a few words associated with your grievance. You must see several tips turn up in a drop-down menu listed below the search bar.
- For instance, you might type in "impostor account", after that click on the "How do I report an account for impersonation?" result.
- The search bar right here only connect to Facebook's pre-written articles-- if you're searching for an answer to a specific concern not covered in the Help Center, skip ahead to the Area page.
6. Open the Ads Help Center page. If your service or page is having concerns with ads, your questions are normally resolved in this section.
- To explore advertising, you'll intend to click Creating Ads or Managing Ads.
- For issues with advertising and marketing, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you cannot discover your current issue listed anywhere in the Help Center, your best bet is to search for it in the community forums below.
- You'll see a search bar on top of this page-- you could seek out subjects (e.g., impaired accounts) from here.
Technique 2: Submitting an Issue via the Bbb
1. Open Facebook's Better Business Bureau page.
2. Scroll down and click Submit a Complaint. This is on the lower ideal side of the website alongside the Submit a Review button.
3. Click Click Here to File a Complaint. This is beneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Fill out the Certification Questions kind. Below, you'll need to click the "Yes" or "No" checkbox for every of the following questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could likewise click Clear & Start Over to begin completing the kind again.
6. Click Proceed. If you wish to alter the language of the following forms, you must initially click the "Select Language" bar in the leading left corner of the screen then click your favored language.
7. Complete the problem kind. This will certainly differ from person to person based upon one's individual information and the nature of one's complaint, however be sure to be as thorough as possible when filling out this type. You ought to consist of every one of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Wait on an email to show up. Facebook operates on West Shore time, so anticipate your email to show up appropriately within three to 5 company days.
Technique 3: Sending a Charm for a Disabled Account
1. Open the Disabled Facebook Account page. If your account hasn't been impaired (or isn't really presently disabled), you will not have the ability to submit an allure.
2. Click the "submit an appeal" web link. This is towards all-time low of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Key in your Facebook e-mail address. You can also use a telephone number right here.
4. Type in your complete name. Make sure the name listed right here straight matches the name on your account.
5. Click Choose Files. You'll likewise need to upload a photo of an ID-- be it a motorist's certificate, a permit, or a passport photo.
- If you do not have a photo of your ID available, take one now and send it to on your own via e-mail so you can download it to your desktop.
6. Click a file location. As an example, you might click Desktop below.
7. Click your ID picture. This will submit it to the Facebook type.
8. Type details into the "Additional Info" box. This is the space where you could warrant the reactivation of your account. Think about including details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your type to Facebook for evaluation. Please keep in mind that you could not receive an action for numerous days.
- If you don't receive a feedback within a week, try resubmitting your form.
Technique 4: Recuperating Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This option is under the "Password" area in the leading right edge of your display.
3. Enter your name, email address, or telephone number. Make sure you could access whichever platform you opt to choose.
4. Hit Enter.
5. Click Continue.
6. Inspect your preferred medium of communication for a code. For instance, if you provided your contact number, you must get a text with a code.
- If you select email, examine your Spam folder.
7. Type your code right into the "Enter Code" area.
8. Click Continue.
9. Click Continue once more. You can likewise choose to log out of your account on all gadgets if you think your account has actually been maliciously appropriated.
10. Key in a brand-new password.
11. Click Continue. Your password has efficiently been reset throughout all Facebook platforms (e.g., mobile and desktop computer alike).