Facebook Phone Number Customer Service
Facebook Phone Number Customer Service
Method 1: Using Facebook Resources
1. Open the Facebook Help Center website. If you typically aren't already logged into Facebook, you'll need click the Log In button in the top right edge of the page to enter your Facebook e-mail address and password.
2. Evaluation the alternatives toolbar. This is at the top of the screen, directly beneath the search bar-- you'll need to drag your mouse arrow over each choice to watch its subsections. Your alternatives include the following:
- Using Facebook - This section of the Help Center covers standard Facebook capability, including how-tos on friending, messaging, and also account development.
- Handling Your Account - Covers things such as your login as well as your profile setups.
- Privacy as well as Security - Addresses account safety and security, unfriending people, as well as hacked/fake accounts.
- Plans and Reporting - Covers fundamental reporting (abuse, spam, and so on) along with dealing with a deceases person's Facebook account and also reporting hacked or fake accounts.
- You can additionally take a look at the "Questions You May Have" as well as "Popular Topics" sections on this page, since they cover common concerns and also issues.
3. Select a relevant area. For instance, if you're having a trouble with an impostor account, you would certainly select the "Privacy and Safety" area and after that click Hacked and Fake Accounts.
4. Evaluation additional alternatives. In maintaining with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly bring up a collection of steps that describe how you can correct your situation.
- For example, Facebook recommends managing an impostor account by going to the account's account page, clicking ..., and also clicking Report, after that following the on-screen instructions.
5. Utilize the search bar to accelerate your process. To do this, simply click on the search bar on top of the Help Center page - it will state something like "Hi (Your Name), how can we help?" - and also key in a couple of words connected to your complaint. You ought to see numerous pointers turn up in a drop-down menu listed below the search bar.
- For instance, you might enter "impostor account", then click on the "How do I report an account for impersonation?" result.
- The search bar right here just links to Facebook's pre-written posts-- if you're seeking an answer to a certain issue not covered in the Help Center, skip in advance to the Area page.
6. Open the Ads Help Center page. If your service or page is having concerns with advertisements, your concerns are normally addressed in this area.
- To delve into marketing, you'll intend to click Creating Ads or Managing Ads.
- For issues with marketing, you'll need to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you can not discover your existing issue provided anywhere in the Help Center, your best bet is to seek it in the community forums here.
- You'll see a search bar on top of this page-- you can seek out subjects (e.g., handicapped accounts) from here.
Approach 2: Sending a Complaint via the Better Business Bureau
1. Open Facebook's Bbb page.
2. Scroll down and click Submit a Complaint. This is on the lower ideal side of the webpage next to the Submit a Review button.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Fill out the Qualification Questions form. Right here, you'll have to click the "Yes" or "No" checkbox for every of the following concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can additionally click Clear & Start Over to start completing the type once more.
6. Click Proceed. If you intend to change the language of the list below types, you must first click the "Select Language" bar in the top left corner of the screen then click your recommended language.
7. Fill in the issue form. This will vary from one person to another based on one's personal info and also the nature of one's complaint, however make certain to be as comprehensive as possible when filling out this type. You ought to consist of all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Wait on an email to arrive. Facebook operates West Coast time, so anticipate your email to show up appropriately within 3 to 5 business days.
Technique 3: Submitting an Allure for an Impaired Account
1. Open the Disabled Facebook Account page. If your account hasn't been handicapped (or isn't currently impaired), you won't be able to send a charm.
2. Click the "submit an appeal" link. This is toward the bottom of the page's paragraph alongside the "If you think your account was disabled by mistake" line.
3. Key in your Facebook e-mail address. You can additionally utilize a contact number below.
4. Key in your complete name. Ensure the name listed right here directly matches the name on your account.
5. Click Choose Files. You'll additionally have to publish an image of an ID-- be it a vehicle driver's license, a permit, or a passport photo.
- If you don't have an image of your ID offered, take one now as well as send it to on your own by means of e-mail so you can download it to your desktop.
6. Click on a file location. For example, you may click Desktop below.
7. Click your ID image. This will certainly publish it to the Facebook form.
8. Type details into the "Additional Info" box. This is the space where you can warrant the reactivation of your account. Take into consideration including information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your kind to Facebook for testimonial. Please keep in mind that you might not obtain a feedback for a number of days.
- If you do not get a response within a week, try resubmitting your type.
Technique 4: Recouping Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This alternative is underneath the "Password" field in the leading right corner of your screen.
3. Enter your name, e-mail address, or telephone number. Make sure you can access whichever system you choose to choose.
4. Hit Enter.
5. Click Continue.
6. Inspect your chosen tool of interaction for a code. For example, if you noted your telephone number, you should obtain a message with a code.
- If you pick e-mail, check your Spam folder.
7. Kind your code into the "Enter Code" field.
8. Click Continue.
9. Click Continue once more. You could likewise prefer to log out of your account on all devices if you think your account has actually been maliciously appropriated.
10. Type in a new password.
11. Click Continue. Your password has actually efficiently been reset throughout all Facebook platforms (e.g., mobile and desktop alike).